Unfortunately fraud happens, however being proactive about your account security can make all the difference!
Download Must Have Mobile Apps
Our specialized mobile apps allow you to track spending, set notifications, and turn your cards off if they are lost. You can download Card Valet for Debit Cards and SecurLOCK for Credit Cards.
Enroll In Fraud Alerts
Activate real-time fraud alerts and stay informed when you’re on the go with our Card Valet and SecurLOCK mobile apps.
Check Your Credit Report
You can get a free copy of your credit report from each of the top three credit reporting agencies once every 12 months. Best practice is to review your credit reports every year for unauthorized activity to ensure accuracy. To obtain your free annual credit reports, please visit www.annualcreditreport.com or call 1-877-322-8228.
Freeze Your Credit
Freezing your credit can be a great safety measure if you know or suspect that your personal information has been compromised. You can go to each of the credit bureau websites and locate their security freeze information.
Watch Your Money
Keep an eye on your account activity, even for small deductions. Fraud often happens in many small withdrawals instead of one big one. Review your account often and report any unauthorized activity to us as soon as possible.
Report your card lost or stolen immediately by calling:
Debit Cards: 800-554-8969
Credit Cards: 800-847-2911
Or use one of our specialized apps listed above!
With eAlerts you can receive an email, text, or online banking message when your balance goes below a set amount, when you receive an electronic (ACH) deposit or withdrawal, and so much more!