Financial Hardship Assistance
At United Advantage NW FCU we understand that our members are experiencing a changing economic climate. Whether your household income has been reduced due to an involuntary reduction in pay, involuntary unemployment, or some other difficulty, our Financial Hardship Assistance Program was established to help you get back on your feet.

Depending on your situation, you may be eligible to lower your monthly payments, lower the interest rate you’re currently paying, consolidate your debts into something that’s more manageable, or even defer your payments.

Please choose a scenario that is appropriate to your situation:

1. I am seeking financial assistance (3 months or less) for a personal, auto, or other vehicle loan. Go to our Consumer Loan Deferment info page. 
    

2. I am seeking financial assistance (greater than 3 months) for an unsecured line of credit, Visa Credit Card or other consumer loan (including auto, personal, or other vehicle loan). Go to our Consumer Loan Payment Workout info.

Be wary of foreclosure and other rescue scams
Unfortunately, today’s economic climate has given rise to unscrupulous persons and organizations that are eager to make a quick buck.

Be wary of any person or organization that charges a fee in exchange for counseling services or modifying a delinquent loan. If anyone asks you to sign or transfer over the deed of your home in order to help “save” your home, don’t go any further. Unless you’re working directly with your mortgage company, never sign over the deed of your property to any individual, organization or entity.

There is never a fee to get assistance or information about United Advantage’s financial hardship programs. The U.S. Department of Housing and Urban Development (HUD) also provides access to HUD-approved counselors. For more information, visit www.hud.gov/offices/hsg/sfh/hcc/fc/

Questions?
Please feel free to contact our Member Services at 503-283-5193.

:: Consumer Loan Payment Deferment::

When applying for a consumer loan payment deferment, you may be eligible to defer up to three months of payments. Please note that when your maturity date is extended, additional interest will accrue on the unpaid balance.

Getting started with your loan deferment request.

1. Fill out the Hardship Assistance Form, which authorizes us to obtain your credit report.
    
2. Fax the completed Hardship Assistance Application (and all requested information) to 503-283-5196, attention: Consumer Loan Deferments. A Loan Deferment Specialist will contact you within five business days for any additional questions.